Lowongan Sales Support Officer di PT Daruma Adira Pratama Jakarta Utara

Sales Support Officer
PT Daruma Adira Pratama
Jakarta Utara (Jakarta Raya) – Sunter
DESKRIPSI PEKERJAAN

As a sales support officer, your primary job is to answer customer inquiries, make follow up calls and close sales.

Responsibilites:
Respond to customer inquiry on all online channels: phone call, email, web chat and marketplace discussion
Assist customer with product selection, answers basic questions and create sales order/quotation
Coordinate with product team to determine product availability or new products
Follow up customer inquiries until a proper  resolution is determined
Make outbound call or chat to offer new and related products
Speak with empathy and concern in a calm, enthusiastic, and friendly tone of voice
Log inquiries and follow ups in ticketing system
Ensure acceptable answer time and followup call flow
Qualifications:
High school degree or equivalence
6 months customer service working experience
Like to help and assist people in resolving their issues
Have empathy and concern toward others
Basic computer skills and using Microsoft office applications
Able to multitask effectively
Average english reading and writing skill is a plus
Familiar with inquiry, buying and selling on e-commerce sites or market place is a plus
Knowledge in industrial products is a plus

Situs
http://www.daruma.co.id

Nomor Telepon
0216410677

Halaman Facebook Fans
https://www.facebook.com/daruma.id

Daruma is a B2B commerce that provides industrial tools and supplies with the best product selection, quality and price. Our mission is to become the leader in innovation of B2B sourcing for small and medium enterprise

MENGAPA BERGABUNG DENGAN KAMI?
Competitive salary in a growth stage startup
Work and learn with some of the best mind in the industry
Open, innovative and collaborative startup environment
Training and Conference

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