Lowongan Facilities Manager di WeWork – Indonesia

Facilities Manager
WeWork – Indonesia
Duties & Responsibilities:
5 plus years experience in overseeing the maintenance function for a minimum of 5 locations

Experience managing a team of greater than 5 employees

Must be able to work independently or on a team

Trade qualification or construction-related degree preferred

5 plus years of management experience in the facilities, construction or related industry

Strong working knowledge of commercial MEP systems, specifically HVAC, plumbing, fire and life safety systems and electrical distribution networks

Excellent communication, organization and written skills

Experience and Requirements:
Schedule facilities staff to achieve the most optimal labour time/cost ratio

Be the first point of escalation for large facility maintenance emergencies

Work with service contractors & Facilities Leads to schedule as needed

Prioritize daily facility issues and effectively delegate responsibilities

Daily oversight of facilities budgets and spending

Oversee maintenance-related procurement requests

Project-manage portfolio large-scale maintenance projects

Directly oversee portfolio facilities personnel in triple net lease buildings

Execute on Global strategy set by Head of Assets Management and Facilities

Ensuring Fire & Life Safety

Negotiate and maintaining facilities service contracts including but not limited to:

MEP

Elevator

Pest Control

Waste Removal

Develop and oversee all Preventative Maintenance Programs

Act as the liaison between the Community Management team and the building’s Property Management team for any escalated issues

Manage time sheets

Solve escalated (level 2) maintenance requests submitted via ticketing system

Weekly review of the Zendesk data reports to:
Drive SLAs to 90%

Manage assignees/staff performance

Planning resolutions for aging tickets

Identify and act on Facilities’ categories with recurring SLAs below 75%

Facilitate the purchase of emergency items

Meet KPI targets within the portfolio set by Global Head of Facilities & Asset Management

Participate in building opening Hand Over and Punch List completion

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