Lowongan Agent Compliance di Western Union – Jakarta

Specialist, Agent Compliance, Indonesia
Western Union – Jakarta
We’re seeking a Specialist for Agent Compliance, based in our Jakarta, Indonesia office. In this role, as a Specialist, you will be responsible to provide support to meet the department objectives in complying with Federal Trade Commission (FTC) requirements.
Sound interesting? Here are some specifics
Generate the review findings communications from the front-end system and dispatched through email or courier. The evidence of communication to be uploaded in the system.
Responsible for follow up with agents concerning review findings. Work will be closely supervised until skills are consistently demonstrated.
Ensure that front end system is updated on timely and with accurate information.
Responsible for tracking remediation submitted by master agent or sub agent, uploading the required data in front end system and closing the case.
Handle cases on daily basis and supporting the team in case of any absenteeism.
Ensure all activities are tracked, completed on-time and required trackers are updated.
Support agents’ efforts to comply with company policies and procedures as they relate to anti-money laundering
Assist AML compliance team to meet the department objectives.
Engage with other Western Union departments as required.
What you will need to succeed
Bachelor’s Degree
At least one to two years of experience in Operations, AML or Compliance Operations, or Risk related field, preferably in financial institution
Good written and verbal communication skills
Proficient in the use of Microsoft Office applications, including Outlook, Word, and Excel
Fluency in both verbal and written English Language
What will make you stand out
Experience in Money Remittance Business and a good team player
What’s in it for you?
Competitive global pay and benefits
Unparalleled experience as part of one of the most advanced compliance teams in the world, with opportunities to build valuable skills and grow your career
Diverse, global team with colleagues in over 50 countries

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